How it works

1. Create your survey

Create your chatbot surveys using the chatbot survey builder. Connect your survey to your own Facebook page or use the Surveybot Facebook page. Then add questions and messages to your surveys to personalize them. Use different logic to math the pathways of your chatbot survey.

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2. Distribute your survey

The first time you create your chatbot surveys you'll need to promote them using Facebook Ads, Facebook Posts or using the unique link to your survey. When respondents answer your surveys they become subscribers. Once you have subscribers in Surveybot you can send new surveys direct to subscribers over Messenger.

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3. Analyze the responses

Surveybot gives you an overview of the responses for your surveys. This includes summaries of multiple choice answers, NPS scores and summaries of open text questions. You can also use the dashboard and campaigns views to see the performance of your surveys and their completion rates.

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4. Manage your Panels

Each of the Facebook pages you use has it's own panel. When respondents answer your surveys in Facebook Messenger they are subscribed to your panel. You can segment your panels in to groups by their profile attributes, surveys completed/incomplete and answers to specific questions from surveys.

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5. Manage your Bots

Outside of your chatbot surveys you can also manage the Facebook Messenger experience of your chabots. Setup custom greeting text for when respondents first open your bot in Facebook Messenger. Create advanced Welcome Messages to give your respondents options and setup your Facebook Messenger menu to link to your surveys and website links.

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Create chatbot surveys FREE

Create your own chatbot surveys and engage your audience over Facebook Messenger.