Pricing

Free trial for 14 days, get 2 months free on annual.

All prices are in USD

FREE

Basic

$

29

/mo
* Billed annually
$

35

/mo
  • Single User
  • 1000 responses /mo
  • Unlimited questions / messages
  • 1000 panel members
  • $19 /mo per 1000 additional panel members
  • 30 day money-back guarantee
  • View all Features

Standard

$

65

/mo
* Billed annually
$

79

/mo
  • Unlimited team members
  • Unlimited responses /mo
  • Unlimited questions / messages
  • 2000 panel members
  • $19 /mo per 1000 additional panel members
  • 30 day money-back guarantee
  • View all Features

Researcher

$

99

/mo
* Billed annually
$

129

/mo
  • Unlimited team members
  • Unlimited responses /mo
  • Unlimited questions / messages
  • 3000 panel members
  • $19 /mo per 1000 additional panel members
  • 30 day money-back guarantee
  • View all Features

Are you an enterprise?

Contact us
Features Free Basic Standard Researcher
Survey Responses
Total responses /month 100 1000 Unlimited Unlimited
Default max panel size 100 1500 3000 5000
Surveys capabilities
Survey questions 10 Unlimited Unlimited Unlimited
Survey messages 3 Unlimited Unlimited Unlimited
Content questions
Audio/Video capture questions
Export responses to CSV
Multi language support
Custom error messages
Anonymous surveys
Connect your own Facebook pages 1 page
Survey restart keywords
Email notifications
Auto start surveys
Custom revisit rules
Question jump logic
Question keyword logic
Only send logic
Answer piping
Panel field questions
Re-engagement messages Single Multiple
Campaigns
Send direct to Panel campaigns
Facebook Ad campaigns
Facebook Post campaigns
Shortlink campaigns
Trigger campaigns
Panels
Export to CSV
Segment panels by surveys
Segment panels by question answers
Segment panels by profile attributes
Pages
Page greeting text
Customised welcome messages
Customise page menu
Integrations
Zapier integration
Data API
Webhooks
Support
Email
Chat
Phone (24/7)
Free Basic Basic Standard Standard Researcher Researcher

Frequently Asked Questions

What are panel members?

When respondents answer your surveys they become members of your panel. Each Facebook page you connect to Surveybot is a panel. You can send surveys direct to your panel members over Facebook Messenger.

Do I need to know how to code?

Nope, Surveybot enables you to create chat bot surveys without any coding. You can even connect your surveys to your own Facebook pages in Facebook Messenger.

Is there a limit to the data I can collect?

No there is not limit to the data you can collect on the higher plans. There are limits on the FREE and Basic plans, but the Standard and Researcher plans have no limits.

Can I use my own Facebook pages with my Surveybot?

Yes you can. Any of the Facebook pages that you have admin access to on Facebook can be connected to Surveybot. To do this you'll either need to sign up using your Facebook account or connect it to your Surveybot login after you sign in.

How does the FREE 14 day trial work?

When you sign up to one of our paid plans you won't be charged until after the first 14 days. If you decide that you don't want to continue with Surveybot before the 14 days you can cancel and won't be charged.

What is the money-back guarantee?

When you sign up to one of our paid plans we'll give you a 30 day money-back guarantee. This means that within the first 30 days if you decide Surveybot is not for you we'll give you your money back.

Is my data safe?

Yes it is! Surveybot is run on Amazon Web Services (AWS) and our servers are located in Northern California, USA. AWS is one of the most secure cloud computing platforms in the world. In addition to using AWS, Surveybot also:

  • Runs daily backups of all your data just in case something happens.
  • Make all connections to Surveybot use SSL secure encryption.

Are there discounts for yearly plans?

Yes all of the yearly plans give you at least 2 months free. The Researcher plan gives a little more.

When do I need to pay?

When you sign up to your plan you will be automatically charged at the start. If you go for a monthly plan you'll be charged at the start of each month, and for the annual plans each year. You can cancel at any time.

What can I do with my data I've collected survey responses?

Once you collect your survey responses you can analyze them in Surveybot, export all of your data to CSV to use with Excel. You can also connect your data to other systems like your CRM with our integrations.

Do you offer discounts for NGOs?

Yes we do! Contact us here and we'll sort you out.

Do you have an FAQ? I've got more questions.

Yes we do, you can check out all of our frequently asked questions here .